Online Privacy Policy

OUR ONLINE PRIVACY PRACTICES
Keeping financial and personal information secure is one of our most important responsibilities BP Federal Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.

As part of BP Federal Credit Union’s commitment to providing superior service to our members, we are updating our credit card system. Due to the upcoming changes, current credit cardholders will receive new cards and new card numbers.

Some of the enhancements of your new VISA® include:

BPFCU knows this may be a difficult time for many.  Whether you’re dealing with a job loss, a reduction in hours, or the illness of yourself or a family member – we are here to help you in a number of ways:

In order to do our part to keep our members and employees safe, as well as to follow guidelines set forth by health and government officials related to the COVID-19 outbreak, beginning Wednesday, March 25^th and until further notice, BPFCU will be limiting our Westlake 2 Main Office lobby to critical needs only, and by appointment from 9 a.m. – 4 p.m. Monday through Friday (subject to change, please call ahead). We remain staffed in all departments, however, and all products and services are available.  Contact information to conduct your credit union business via email or phone can be found here:  https://www.bpfcu.org/email/employees

Our Westlake 1 and Helios branches have been closed until further notice.

We also want to remind you of our full line of FREE remote services and encourage you to use them.  They include:

BP Federal Credit Union is serious about safeguarding your personal information & money online. Your Online Banking login credentials are important & keeping them secret is essential to preventing unauthorized access to your account.

Credit Sense^SM: Available on BPFCU's Online Banking!

A new feature called Credit Sense powered by SavvyMoney, is now available to you on Online Banking through BP Federal Credit Union. Credit Sense is a free service offered to help you understand your current credit score, give access to your full credit report, provide credit monitoring alerts, show you how you can improve it, and see ways you can save money on new and existing loans with us.

Handling an Insurance Claim Check?

If you recently received your insurance claim check, you may wonder why it is made out to you & ‘BP Federal Credit Union’. You have people to pay, things to do - Don’t worry! After dealing with Harvey, BPFCU wants to help you get back to normal as soon as possible. When a policy holder makes a claim for damages, the insurance company will normally make the claim check out to both the insured and a lien holder. Since BP Federal Credit Union is the lien holder, we have a financial interest in ensuring your property is restored. Real Estate and Auto Loans may require an inspection.

Courtesy Notice Equifax Breach Information

You may have heard the news that Equifax recently had a large breach in its data collected from 143 million consumers. Based on the company’s investigation, the unauthorized access exploited a U.S. website application vulnerability to gain access to certain files. The breach occurred from mid-May through July, 2017.

TruStage™ Auto & Home Insurance Program

You trust your credit union to offer products and services to help you do more with what you have. That's why we've joined with a dedicated team of insurance professionals to bring you the TruStage Auto & Home Insurance Program. Working with carefully selected insurance partners, these programs can provide discounted rates for credit union members, online services, and 24/7 claims service.

If you haven't compared auto or home insurance rates lately, it's a great time to take a look. Your credit union membership could result in some nice savings.